On 2nd May 2017, The Wiltshire Bobby Van Trust, working in partnership with Wiltshire Police, launched a bespoke Online Safety Initiative – Stay Safe Online.
Bobby Van Stay Safe Online Volunteers have been interviewed and trained by Wiltshire Police to deliver the new initiative across Swindon and Wiltshire. They are working together with the Police to maintain an awareness of current computer crimes and to ensure advice is up-to-date with the ever changing scams.
Wiltshire Bobby Van Director, Jennie Shaw explains, “Computer crime is one of the fastest growing crimes targeting the over 60s. The aim of the volunteers will be to visit the client’s home to offer a tailored service to improve their awareness of on line security and help them to identify potential risks.”
For those aged over 60, or 18+ with a registered disability, one of our trained Stay Safe Online Volunteers can visit you in the comfort of your home and provide the following:
- Improve your digital/cyber security awareness;
- Offer cyber and scam prevention advice;
- Signpost you to future advice and resources;
- Provide support and reassurance; and,
- Offer basic practical skills to enable you to check and understand privacy settings
People can refer themselves for a visit, but the team will also be taking referrals from the police for those who have already encountered problems with online crime.
Feedback on the service from one of our kind volunteer training test subjects:
“Thank you for inviting me along to the Volunteers’ Training Day.
I found it very thought provoking, and realised that there is
a genuine need for this service in the community. This applies particularly
to the elderly, who, like me, are not conversant with computers,
and could easily be hoodwinked by some of these clever scams.”
Advisors are also available to give talks at community events.
ITV News has recently recorded a news item featuring the work of one of our Stay Safe Online Volunteers, click here to view. Mr Simon Hyde Jones, who was kindly featured in the ITN News items also gives more detailed thoughts in the case study below:
If you would like to arrange an appointment with, or talk from, an Stay Safe Online Volunteers please email our Online Safety Team direct at: BV.OnlineSafety@wiltshire.pnn.police.uk or call them on: 01380 861191.
For some quick tips, see also our Security Tips page.
The Wiltshire Bobby Van Trust – Stay Safe Online Leaflet
Get Safe Online website
Get Safe Online in Wiltshire leaflet
Wiltshire Online – Digital Inclusion: free basic computer support for adults in Wiltshire (not including Swindon at this time)