Other Sources Of Help

Alongside the Wiltshire Bobby Van Trust, you may also find some of the following services of use:

24-hour National Domestic Violence Freephone Helpline: 0808 2000 247. Run in partnership between Women’s Aid and Refuge.

Age UK Wiltshire:  Providing a wide range of services to older people in Wiltshire from information, advice, social, wellbeing, and services.

Alzheimer’s Support Wiltshire: An independent charity supporting people to live well with dementia in Wiltshire.

Arts Together: Bringing arts, creativity and improved well-being to older people
in Wiltshire.

Aster Connected Living : Connected Living are part of the Aster Group and their service covers four counties for Connected Living  – Wiltshire, Hampshire, Somerset and Dorset.  They have local technicians in each area.   They offer you and your loved ones peace of mind knowing that help is there for with one simple touch of a button and which is linked to their 24 hour UK monitoring centre.  Connected Living is proud to be accredited to a high standard with the Telecare Services Association (TSA) so you know that they are a service you can trust.

British Red Cross – Wiltshire, Avon and Gloustershire. Providing a variety of services including: short-term loans of wheelchairs and toilet aids; short-term practical and emotional support at home to help people regain their independence; and, support to people affected by crisis by providing transport for medical appointments and essential daily needs.

Buy With Confidence: All the businesses on this website have been vetted and approved by Trading Standards to ensure that they operate in a legal, honest and fair way.

Carer Support Wiltshire: There are over 47,000 unpaid carers in Wiltshire. 2,700 of them are young adult carers aged between the age of 16 and 25 who look after siblings or parents.  We help them to access support, services, education and training, and breaks from their caring role. We ensure carers have a voice in policy making and planning for services, and we work with health and social care professionals and employers to develop best practice.

Crimestoppers: An independent charity helping law enforcement to locate criminals and help solve crimes. We have an anonymous 24/7 phone number, 0800 555 111, that people can call to pass on information about crime; alternatively people can send us information anonymously via our Giving Information Form. You don’t have to give your name or any of your personal details.

DDA April 2017Dementia Action Alliance: The Dementia Action Alliance brings together organisations and individuals across England committed to improving health and social care outcomes for people living with dementia, and those who care for them. The Bobby Van Trust is a signed up member of all the Wiltshire Dementia Action Alliances.

Dorset & Wiltshire Fire & Rescue Service: In an emergency call 999. As part of a home security check, the Wiltshire Bobby Van Trust fits smoke detectors and carbon monoxide detectors on behalf of D&W Fire and Rescue. If yours was fitted by Bobby Van and requires replacing, please phone: 0800 038 2323.

You can also contact the Fire Service for a free Safe & Well Visit, which advises you on electrical and cooking safety, and other fire safety advice. Request a visit online or call: 0800 038 2323.

Driving Miss Daisy: Driving Miss Daisy provides transport and companion driving services for the elderly, children, disabled and for anyone who is unable to drive from A to B. We offer you independence and peace of mind, enabling you to get out to where you want. Our special service also provides assistance in and out of the car, accompanying you to appointments, shopping and company on outings. Special needs are catered for including assistance with a walker or wheelchair. It is fully Covid-compliant with your Wiltshire services being based in Malmesbury and Devizes. Please call us on 0333 014 6211.

Get Safe Online: Get Safe Online is the UK’s leading source of unbiased, factual and easy-to-understand information on online safety.

Home Instead: Their award-winning care at home fits around your life – it’s tailored, it’s flexible and it’s adaptable. Whether you’re looking for help getting dressed and showered, help around the house or companionship, Home Instead’s trained CAREGivers are perfectly matched to you.


ILC – Independent Living Centre Semington: Offering impartial advice to elderly and disabled people, providing practical solutions for independent living.

Medequip: Medequip Assistive Technology is the leading provider of services and equipment to local authorities and the NHS across the UK in delivering a wide range of equipment and support to people in their own homes.

Refuge: Providing a range of high quality services for abused women and children. Advocating for improvements to domestic violence policy and practice, and the implementation of legislation to meet the needs of abused women and children. Helping to prevent domestic violence through campaigning, education, training and research.

Splitz Support Service: Splitz is an independent charity and leading provider of domestic abuse support services in southwest England.

Spurgeons Young Carers Wiltshire: provides support for young carers up to the age of 18.

Stay Safe Online: The Wiltshire Bobby Van Trust’s team of Stay Safe Online volunteers can provide free home visits to advise on computer security and safety for the over 60s and 18+ registered disabled.

The Silver Line: provides three functions to support older people:
•  a sign-posting service to link them into the many, varied services that exist around the country;
•  a befriending service to combat loneliness; and,
• a means of empowering those who may be suffering abuse and neglect, if appropriate to transfer them to specialist services to protect them from harm.

Victim Support: The leading independent charity for people affected by crime and traumatic events in England and Wales.

Wiltshire & Swindon Neighbourhood Watch Association: www.wsnhwa.weebly.com

Wiltshire Council: For more information about all council services.

Wiltshire Council Trading Standards: Variety of advice from consumer advice, and how to report online fraud, to produce recall and fair trading.

Wiltshire Police: In an emergency call 999, for non-emergencies call 101.

Wiltshire Safeguarding Adults Board (WSAB): Safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect. WSAB provides:

  • Information and advice for people with care and support needs on how to report a concern
  • Advice for relatives, friends and those who care for people who are vulnerable
  • Information for professionals working in social care, health, the police and other agencies to help you safeguard adults at risk

Women’s Aid: Women’s Aid is the national charity working to end domestic abuse against women and children.