We regularly receive feedback from people about the visits they have had from us; please find our latest comments below.
October 2020
Home Security
“I much appreciated the service given to me by the Bobby Van Trust. I felt that the advice given was unbiased, not profit motivated and i felt more secure that the representative had been police vetted.”
Mrs M, Chippenham
Home Security
“We were blown away by the level of service. Mick was fantastic, thank you so much.”
Mrs G, Melksham
Home Security
“I think this an incredible service and it is FREE!”
Ms H, Malmesbury
Stay Safe Online
“The Advisor quickly understood my level of understanding (& not understanding!).
Mr H, Limpley Stoke
June 2020
Home Security Service
“Will the operator was so helpful & explained everthing so well. he always called before he arrived with an estimated time of arrival. Excellent at working out how to get around diffcult problems eg fitting a secure lock to our front door. A wonderful service.”
Mrs R, Marlborough
May 2020
Home Security Service:
“Service & staff great. Our thanks to both Sally & Will for fast & efficient help.”
Mr D, Corsham
March 2020
Home Security Service:
“The service was excellent & Mick Leighfield took me through the work to be performed in clear manner and at a sensible pace. His advice & guidance was very much appreciated.”
Mr R, Salisbury
January 2020
Home Security Service:
“Doug was excellent, very knowledgeable, personable and explained everything in a way that was easy to understand.”
Mrs S, Swindon
December 2019
Home Security Service:
“It was far and above my expectations – so helpful and kind, Will Todd is an excellent ambassador for the Bobby Van.”
Ms C, Devizes
“I feel very much safer in my own home. Your operator was so helpful, he taught me a lot as well as installing locks etc. I can’t thank you enough.”
Mrs A, Salisbury
“I could not be more grateful – this is the first service i have had contact with who truly delivers and with compassion and professionalism. Amazing.”
Ms W, Salisbury
Stay Safe Online Service:
“Alan showed me the topics he would cover which was very helpful and were the topics i needed help with. His session was structured, practical and explained in a very clear way to understand.”
Ms R, Marlborugh
November 2019
Home Security Service:
“I think it is wonderful that you provide this service for vulnerable people like myself. I feel a great deal safer since Will’s visit. Many, many thanks. Please keep up the good work.”
Ms A, Malmesbury
“This service was recommended to me by a user. For this recommendation i am very pleased and think your service is amazing for such people as myself, especially as there is no charge. Your operators make one feel safe and less vulnerable on their own.”
Mrs M, Zeals
“The attitude and approach of the ‘Bobby’ was excellent. His work was of the highest standard. The whole visit was a super event in every way.”
Mr S, Devizes
September 2019
Home Security Service:
“Very reassuring and helpful visit for myself and elderly mother. Mick was wonderful, so polite and tidy with the work he did.”
Miss C, Salisbury
“No further comments or suggestions in my experience are necessary as the service was above and beyond what i was expecting. Thank you.”
Mrs G, Salisbury
“This is an excellent service. Original talk at a Carer’s meeting was extremely helpful and we were pleased to see the same officer come to our house – i can’t praise him enough.”
Mr & Mrs T, Salisbury
August 2019
Home Security Service:
July 2019
Home Security Service:
June 2019
Home Security Service:
April 2019
Home Security Service:
March 2019
Home Security Service:
Home Security Service:
February 2019
Home Security Service:
Home Security Service:
January 2019
Home Security Service:
Stay Safe Online Service:
December 2018
Home Security Service:
November 2018
Home Security Service:
Home Security Service:
October 2018
Stay Safe Online Service:
Home Security Service:
“Very pleased with the help and advice that was given. Thank you.”
Mr. J., Marlborough
Home Security Service:
“Perfect service.”
Ms. C., Melksham
Stay Safe Online Service:
Stay Safe Online Group Talk:
Winterslow Village
Home Security Service:
“A fantastic service. I received all the information I needed”
Ms. E., Shaftesbury
Home Security Service:
“Bobby Doug Batchelor was very thorough, reassuring, and and had a quiet friendly manner – thank you very much”
Mrs. M., Chippenham
Home Security Service:
“I was very impressed with Mick’s information – very helpful.”
Mr. R., Pewsey
Home Security Service:
“All very good – helpful and reassuring.”
Ms. B., Salisbury
September 2018
Stay Safe Online Service:
“I found the level of service excellent in every way. The Operator was courteous and full of suggestions which I found most helpful.”
Mrs. R., Marlborough
Stay Safe Online Group Talk:
Avonpark Village
Home Security Service:
“I think this is a wonderful service; after the visit from your Bobby Operator I’m much happier with the security of my home and have peace of mind. I wish more people get to know about the Bobby Van Service. We greatly appreciate your service. Thank you. “
Mr & Mrs. W., Marlborough
Home Security Service:
“I felt very reassured during the visit and after he left.”
Mr. O., Andover
Home Security Service:
“Very helpful, very polite. Excellent.”
Mrs. W., Salisbury
Home Security Service:
“We could not ask for more from the Bobby Van, either at our club talk or the visit to our home.”
Mr & Mrs. H., Warminster
Stay Safe Online Group Talk:
Lea WI
August 2018
Home Security Service:
“Very impressed with the service provided and have taken on board the suggestions given.”
Ms. T., Laverstock
Home Security Service:
“Thank you very much for the visit and help I have received.”
Mrs. T., Wroughton
Home Security Service:
“Very polite, cheerful , helpful and neat workmanship and a tidy one. Thank you.”
Ms. B., Park North, Swindon
Home Security Service:
“This was my first encounter with the service, I thought it was so informative and helpful.”
Miss. J., Salisbury
Home Security Service:
“Excellent is the word that springs to mind concerning the service provided by ‘Bobby Van Trust’. Friendly, informative and helpful in every respect. Leaving me with a working front door lock was an added bonus. A huge thankyou to Mick.”
Mrs. A., Salisbury
Stay Safe Online Service:
July 2018
Home Security Service:
“It’s very good, opened my eyes on how we were doing things wrong, so now I know that we have the right security for my home and for me and my husband. Thank you.”
Mr & Mrs P., Swindon
Home Security Service:
“You are providing an excellent service and I feel fortunate to have benefitted from it.”
Mrs. R., Salisbury
Home Security Service:
“Very professional and useful advice.”
Mr. M., Marlborough
Home Security Service:
“I was given a leaflet by a neighbour. I can only say what a fantastic project. The man who came to me was not only professional but made me feel safe. Thanks you for making me feel safe in my home again.”
Mrs. L., Swindon
Home Security Service:
“We wish to extend our grateful thanks to Doug Batchelor, who gave us much reassurance in our home security, not only replacing our fire alarm with up-to-date appliances and replacing a double glazed window lock.
Doug also explained all the safety aspects which gave us peace of mind.”
Mr & Mrs. C., Wanborough
Home Security Service:
“This service is invaluable, at my lowest point of being burgled and extremely frightened of being intruded on again, Bobby Van gave me a great deal of confidence back, thank you, keep up the good work.”
Ms. L., Marlborough
Stay Safe Online Service:
“Couldn’t be better. Sarah was so lovely, very knowledgable, friendly and good to meet her.”
Ms. N., Marlborough
Home Security Service:
“I was more than satisfied with the level of service – it was quite excellent.”
Ms. L., Ramsbury
Home Security Service:
“Reassuring and helpful in every way. Thank you.”
Mr. R., Amesbury
Home Security Group Talk:
“It was very much enjoyed by all that attended, they found it informative and helpful. Mick was easy going and they found he answered questions so they understood. A very sucessful visit.”
My Generation Group, Salisbury
Stay Safe Online Service:
“This has been a most informative and helpful service. Thank you very much. Sarah is brilliant.”
Miss. C., Chippenham
Home Security Service:
“Congratulations on providing an amazing service with an amazing man, Mick Leighfield! Delighted with the spyhole he fitted for me!”
Ms. M., Salisbury
Home Security Service:
“The service you provide is fabulous. I was very impressed. Thank you.”
Mrs. C., Warminster
Home Security Service:
“Praise for Doug – professional, efficient, friendly.”
Mr. W., Royal Wootton Bassett
Home Security Service:
“The gentleman who came out to see me was very informative and jolly.”
Mrs. N., Durrington
Home Security Service:
“The visit was extremely helpful and reassuring, and we have been following up on all the extra advice we were given. Thank you.”
Mr T., Salisbury
Home Security Service:
“I found the visit that Will Todd made to the house extremely helpful and informative.”
Ms L., Chippenham
June 2018
Home Security Service:
“Advice given was measured and designed not to create alarm. A very useful visit.”
Mr & Mrs J., Melksham
Home Security Service:
“I was happy he came, I feel more secure now, even with the tips he gave me.”
Mrs. R., Melksham
Home Security Service:
“Super service, thank you.”
Mrs. M., Berwick St James
Home Security Service:
“Bobby Van Operator Doug was excellent, efficient, and friendly. Thank you for your help.”
Mrs. P., Chippenham
Home Security Service:
“Service/advice was second to none.”
Mrs. R., Swindon