We regularly receive feedback from people about the visits they have had from us; please find our latest comments below.

October 2020

Home Security

“I much appreciated the service given to me by the Bobby Van Trust. I felt that the advice given was unbiased, not profit motivated and i felt more secure that the representative had been police vetted.”

Mrs M, Chippenham

Home Security

“We were blown away by the level of service. Mick was fantastic, thank you so much.”

Mrs G, Melksham

Home Security

“I think this an incredible service and it is FREE!”

Ms H, Malmesbury

Stay Safe Online

“The Advisor quickly understood my level of understanding (& not understanding!).

Mr H, Limpley Stoke

June 2020

Home Security Service

“Will the operator was so helpful & explained everthing so well.  he always called before he arrived with an estimated time of arrival.  Excellent at working out how to get around diffcult problems eg fitting a secure lock to our front door. A wonderful service.”

Mrs R, Marlborough

May 2020

Home Security Service:

“Service & staff great. Our thanks to both Sally & Will for fast & efficient help.”

Mr D, Corsham

March 2020

Home Security Service:

“The service was excellent & Mick Leighfield took me through the work to be performed in clear manner and at a sensible pace.  His advice & guidance was very much appreciated.”

Mr R, Salisbury

January 2020

Home Security Service:

Doug was excellent, very knowledgeable, personable and explained everything in a way that was easy to understand.

Mrs S, Swindon

December 2019

Home Security Service:

It was far and above my expectations – so helpful and kind, Will Todd is an excellent ambassador for the Bobby Van.”

Ms C, Devizes

I feel very much safer in my own home.  Your operator was so helpful, he taught me a lot as well as installing locks etc. I can’t thank you enough.”

Mrs A, Salisbury

“I could not be more grateful – this is the first service i have had contact with who truly delivers and with compassion and professionalism. Amazing.”

Ms W, Salisbury

Stay Safe Online Service:

“Alan showed me the topics he would cover which was very helpful and were the topics i needed help with.  His session was structured, practical and explained in a very clear way to understand.”

Ms R, Marlborugh

November 2019

Home Security Service:

I think it is wonderful that you provide this service for vulnerable people like myself. I feel a great deal safer since Will’s visit. Many, many thanks. Please keep up the good work.”

Ms A, Malmesbury

This service was recommended to me by a user. For this recommendation i am very pleased and think your service is amazing for such people as myself, especially as there is no charge. Your operators make one feel safe and less vulnerable on their own.”

Mrs M, Zeals

The attitude and approach of the ‘Bobby’ was excellent. His work was of the highest standard. The whole visit was a super event in every way.”

Mr S, Devizes

September 2019

Home Security Service:

“Very reassuring and helpful visit for myself and elderly mother. Mick was wonderful, so polite and tidy with the work he did.”

Miss C, Salisbury

“No further comments or suggestions in my experience are necessary as the service was above and beyond what i was expecting. Thank you.”

Mrs G, Salisbury

“This is an excellent service. Original talk at a Carer’s meeting was extremely helpful and we were pleased to see the same officer come to our house – i can’t praise him enough.”

Mr & Mrs T, Salisbury

August 2019

Home Security Service:

“I was very much impressed by the level of professionalism and the sympathic manner in which the service was provided.”
Mr J, Salisbury

 July 2019

Home Security Service:

“The operator was incredibly helpful and provided me with lots of advice and, also most importantly, reassurance. I am so grateful for this service as it has made a significant difference to my security in my home, thank you.”
Mrs V, Durrington

June 2019

Home Security Service:

“More than satisfied with an excellent service at every stage. The care and explanation was outstanding.”
Mr W, Salisbury

 April 2019

Home Security Service:

“We cannot thank the Bobby Van team enough for all the support and kindness when we had an unwelcome visitor to our house.  The help and advice we received was more than we ever expected, it gave us confidence to know we’re not on our own.
The Bobby team is invaluable, please accept our ongoing ‘Thanks’.
Mr & Mrs B, Salisbury

March 2019

Home Security Service:

“Really helped me to feel more secure after a friend’s house was recently broken in to.  Some small changes and ideas have really helped me to feel safer.
Ms W, Trowbridge

Home Security Service:

“The service could not have been better.  He was kind and helpful, i would recommend this service to friends.
Ms R, Pewsey

February 2019

Home Security Service:

“He was very polite, helpful and mademe know that there is always someone pleasant to help under most circumstances.
Mrs B, Swindon

Home Security Service:

“Absolutely fabulous. I can’t thank you enough. Tonight, my daughter and I will go to bed, safe in the knowledge that my house is secure again. I honestly cannot thank you enough.
Miss B

January 2019

Home Security Service:

“Will was excellent.  He pointed out some quite important things to secure our house more effectively.”
Mrs W, Calne

Stay Safe Online Service:

“Although i have a good knowledge of online safety, i found lots that i did not know and the meeting was very useful.”
Mr W, Wroughton