We regularly receive feedback from people about the visits they have had from us, take a look at what some of them have had to say about our service and our hard-working team.
Home security service
“The level of service was excellent, Sally the co-ordinator was brilliant and funny. Will the van operator was excellent and friendly.”
Ms S, Malmesbury
“The service was amazing and so well equipped, the operator could not have been more thorough and understanding.”
Ms B, Laverstock
“What an amazing service! We have been so impressed by how our case has been dealt with. Mick was reassuring, nothing was too much trouble. We are very grateful and will continue to support such a worthwhile cause. Thank you.”
Mr S, Great Bedwyn
“We had only expected a verbal report regarding our home security. It was great to be offered fire/heat alarms to be fitted – thank you very much.”
Mr S, Burbage
“Will gave me some good advice and information; he was really helpful and fitted various items which
I was most grateful for.”
Ms S, Chippenham
“Doug was brilliant and explained things very well he also left us with many ideas as to how we can improve our home security.”
Mr S, Chiselden
“Excellent service, thank you.”
Ms W, Devizes
“Absolutely brilliant service, so friendly and helpful.”
Ms P, Salisbury
“I much appreciated the service given to me by the Bobby Van Trust. I felt that the advice given was unbiased, not profit motivated and I felt more secure that the representative had been police vetted.”
Mrs M, Chippenham
“We were blown away by the level of service. Mick was fantastic, thank you so much.”
Mrs G, Melksham
“I think this an incredible service and it is FREE!”
Ms H, Malmesbury
“Will the operator was so helpful and explained everthing so well. he always called before he arrived with an estimated time of arrival. Excellent at working out how to get around diffcult problems eg fitting a secure lock to our front door. A wonderful service.”
Mrs R, Marlborough
“Service and staff great. Our thanks to both Sally & Will for fast & efficient help.”
Mr D, Corsham
“The service was excellent & Mick Leighfield took me through the work to be performed in clear manner and at a sensible pace. His advice & guidance was very much appreciated.”
Mr R, Salisbury
“Doug was excellent, very knowledgeable, personable and explained everything in a way that was easy to understand.”
Mrs S, Swindon
“It was far and above my expectations – so helpful and kind, Will Todd is an excellent ambassador for the Bobby Van.”
Ms C, Devizes
“I feel very much safer in my own home. Your operator was so helpful, he taught me a lot as well as installing locks etc. I can’t thank you enough.”
Mrs A, Salisbury
“I could not be more grateful – this is the first service i have had contact with who truly delivers and with compassion and professionalism. Amazing.”
Ms W, Salisbury
“I think it is wonderful that you provide this service for vulnerable people like myself. I feel a great deal safer since Will’s visit. Many, many thanks. Please keep up the good work.”
Ms A, Malmesbury
“This service was recommended to me by a user. For this recommendation i am very pleased and think your service is amazing for such people as myself, especially as there is no charge. Your operators make one feel safe and less vulnerable on their own.”
Mrs M, Zeals
“The attitude and approach of the ‘Bobby’ was excellent. His work was of the highest standard. The whole visit was a super event in every way.”
Mr S, Devizes
“Very reassuring and helpful visit for myself and elderly mother. Mick was wonderful, so polite and tidy with the work he did.”
Miss C, Salisbury
“No further comments or suggestions in my experience are necessary as the service was above and beyond what i was expecting. Thank you.”
Mrs G, Salisbury
“This is an excellent service. Original talk at a Carer’s meeting was extremely helpful and we were pleased to see the same officer come to our house – i can’t praise him enough.”
Mr and Mrs T, Salisbury
“I was very much impressed by the level of professionalism and the sympathic manner in which the service was provided.”
Mr J, Salisbury
“The operator was incredibly helpful and provided me with lots of advice and, also most importantly, reassurance. I am so grateful for this service as it has made a significant difference to my security in my home, thank you.”
Mrs V, Durrington
“More than satisfied with an excellent service at every stage. The care and explanation was outstanding.”
Mr W, Salisbury
“We cannot thank the Bobby Van team enough for all the support and kindness when we had an unwelcome visitor to our house. The help and advice we received was more than we ever expected, it gave us confidence to know we’re not on our own.
The Bobby team is invaluable, please accept our ongoing ‘Thanks’.“
Mr & Mrs B, Salisbury
“Really helped me to feel more secure after a friend’s house was recently broken in to. Some small changes and ideas have really helped me to feel safer.“
Ms W, Trowbridge
“The service could not have been better. He was kind and helpful, i would recommend this service to friends.“
Ms R, Pewsey
“He was very polite, helpful and mademe know that there is always someone pleasant to help under most circumstances.“
Mrs B, Swindon
“Absolutely fabulous. I can’t thank you enough. Tonight, my daughter and I will go to bed, safe in the knowledge that my house is secure again. I honestly cannot thank you enough.“
Miss B
“Will was excellent. He pointed out some quite important things to secure our house more effectively.”
Mrs W, Calne
Stay Safe Online service
“Although I have a good knowledge of online safety, I found lots that i did not know and the meeting was very useful.”
Mr W, Wroughton
“Alan showed me the topics he would cover which was very helpful and were the topics i needed help with. His session was structured, practical and explained in a very clear way to understand.”
Ms R, Marlborough
Thank you very much for providing such a helpful and reassuring service.
Ms F, Salisbury
“The advisor quickly understood my level of understanding (and not understanding!).
Mr H, Limpley Stoke